UVDesk community is a service oriented, event driven extensible opensource helpdesk system that can be used by your organization to provide efficient support to your clients effortlessly whichever way you imagine.
UVDesk is commonly used as a self-hosted alternative to Zendesk, Freshdesk. Replacing a SaaS tool with a self-hosted equivalent lets you avoid recurring subscription fees, keep full control of your data, and continue working even when the original vendor changes pricing, ships limits, or shuts down.
License: MIT. Website: https://www.uvdesk.com/. Source: https://github.com/uvdesk/community-skeleton.
php bin/console server:run
Self-hosting gives you three things SaaS can’t: data ownership (the files live on disks you control), cost predictability (a one-time setup vs. recurring per-seat fees that grow with your household or team), and longevity (open-source means the app keeps working even if the maintainers move on, since you can pin a working version). The trade-off is that you take on the operational work of running a server, applying updates, and handling backups.
RAM: 4GB or higher.
Last verified: 2026-04-22